Diabetes is commonly accompanied by foot pain.
Custom orthotics can help ease the discomfort.

Book An Appointment or Tell Us Your Conditions.

Symptoms & Conditions

Many complications can be associated by diabetes. It disrupts the vascular system, which can create severe problems to the feet. Type I Diabetes is considered as juvenile diabetes, usually associated with heredity. Type II is commonly referred to as adult onset diabetes due to poor diet. Peripheral Vascular Disease is the narrowing of the arteries. This condition frequently leads to a significant decreased circulation, which contributes to the diabetic foot. The lack of oxygen and nutrition supplied to the skin and other tissues impairs the healing process. Neuropathy can cause insensitivity or loss of sensation to feel pain, heat or cold. Daily foot inspection is critical to decrease the chance of severe foot complication. Undetected minor cuts or blisters can result and lead to ulceration and possibly amputation.

The Solution:

  • Accommodating orthotics and properly fitted footwear to improve mechanical function of the foot to decrease the stress and pressure points on the foot
  • Custom made insole fabricated to contour and support the arch of the foot and to accommodate any foot deformities
  • The orthotic allows the weight of the body to be distributed evenly along the foot, which decreases any point pressures, which prevents chances of blistering or callousing
  • By maintaining proper foot positioning with the help of orthotics and properly fitted footwear, the mechanical stress is being relieved and decrease the possibility of any point pressures

Alleviate Your Aches & Pains
With Our Orthotic Care Solutions

Custom Orthotics

We create orthotics by hand, customized to your individual needs and specifications

Custom Orthotics

We create orthotics by hand, customized to your individual needs and specifications. Plastic or rubber, full length or ¾ length, hard or cushioned, count on us to take care of all your orthotic needs!

Children’s Orthotics

If your child complains of pain, fatigue or doesn’t want or can’t participate in sports

Children’s Orthotics

If your child complains of pain, fatigue or doesn’t want or can’t participate in sports or simply play and follow their friends, you may consider to have them evaluated.

Purchasing Shoes

Orthopedic Footwear are extra supportive and deep footwear with a removable

Purchasing Shoes

Orthopedic Footwear are extra supportive and deep footwear with a removable insole. Depending on your foot structure it might be advised that you consider trying orthopedic footwear.

Runner's info

Running Shoe and a water bottle are the only equipment needed for this sport.

Runner's info

Wearing the wrong shoe can cause injury and long-term damage to your body. It is crucial to retire your old shoes when they are worn out and find the proper fitting shoe for your foot.


Stretching is important for a number of reasons. You don’t need to have tight feet, nor is it good to have tight muscles leading to the feet.


Stretching is important for a number of reasons. Tight muscles can result in muscle fatigue, inflammation and micro-tearing in the foot and / or the Achilles tendon.

Frequently Asked Questions

The assessment is complimentary and included in the price of the orthotics.  There’s no obligation to purchase.

The initial appointment usually lasts approximately one hour. We will take the time to note your history, listen and then do a series of different tests to determine the underlying problem causing the pain. A full explanation and demonstrations of the findings will be shared and discussed with you for possible therapies to resolve the condition(s).

Two to three pairs of well-worn footwear to see the wear patterns at the bottom and to give us an idea of the types of footwear you prefer. If you have a prescription or a recommendation from your physician, please bring it as well.

We can make several types of orthotics to accommodate your needs.

* Plastic Orthotics – Full and 3/4 Length
* Rubber Orthotics – Aggressive, Medium or Mild Support – Hard or Cushioned
* Soft and Cushioned Orthotics – Full and 3/4 Length
* For Daily Use, For Casual Wear & Sport Orthotics
* Relief for Pressure Areas and Ulcers
* Motion Control for In-Toeing and Out-Toeing
* Thin for Casual and Cobra for Dress Shoes
* Children Orthotics from Ages 3 and up

We Can Accommodate:

Running Shoes, Waking Shoes, Casual Footwear, Winter Boots, Safety Footwear, Dress Shoes, Sandals, Slippers, Cleats, Skates, Ski Boots

Your hand-crafted foot orthotics are created to your specific needs in our own laboratory and will be ready approximately 7 days after your initial assessment.

  • Complimentary lower limb biomechanical and gait analysis assessment
  • 3-Dimensional foot casting none weight bearing
  • Hand-Crafted Custom-Made Foot Orthotics (not computer generated, custom fitted or modified)
  • Discounted prices for additional pairs
  • Follow-up appointments included (4 weeks after purchase, yearly check-ups and every 6mts for children under the age of 16)
  • Adjustments as needed
  • A detailed gait analysis report sent to your referring health care professional (optional) and a copy for your health insurance claim

Our Warranty Includes: working with our clients until they reach comfort and satisfaction at no extra cost – Most adjustments are done on-site while you wait

You don’t require a prescription to get an assessment.  If you decide to purchase orthotics you will need a detailed prescription specifying custom orthotics and a reason why you require the orthotics to be eligible to claim reimbursement through your private health care insurance.  With a prescription you also save all taxes and if you don’t have extra insurance coverage you can claim the cost on your income tax.

Yes.  All our Pedorthists are fully certified under the Pedorthic Association of Canada and the College of Pedorthics of Canada and continue to pursue education in the field to improve their knowledge and abilities in Pedorthic Therapy.

What Our Customers
Have To Say

At Ottawa Custom Orthotics, we take pride in earning
repeat business, referrals and great reviews from our
clientele. Read our Google Reviews to see what customers
are saying about us.

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Are You Experiencing Pain Or Discomfort?
Ottawa Custom Orthotics Is Ready To Help!

Ottawa Clinic Located at Hunt Club

Orléans Clinic

Foot, Knee, Hip or Back Pain? We Can Help.
Book An Appointment or Tell Us About Your Conditions.