Purchasing Shoes

Before buying shoes, there are some questions
to ask. Start by examining your foot structure.

Let Us Know Your Foot Structure, and We Can Give You a Recommendation!

What to Look for in the
Feet Before Getting New

Start by examining your foot structure. Is your foot?

  • Wide or Narrow? Thick or Thin? Fatty or Bony?
  • Pronating (roll in) or Supinating (roll out)?
  • Is the Long Arch flat, low, medium or high?
  • Which is longer, the Big Toe or the 2nd Toe?
  • Is the forefoot shaped like a square or a triangle?
  • Do the Toes urn toward or away from the other Foot?
  • Is the Top (instep): High or Low? Is the Heel: Narrow or Wide?
  • Any deformities: Bunion, Hammer Toes, Bump on Instep?

Once we’ve established this, we can move on to proper footwear.

How To Pick the Right Running Shoes

The assessment is complimentary and included in the price of the orthotics.  There’s no obligation to purchase.

The initial appointment usually lasts approximately one hour. We will take the time to note your history, listen and then do a series of different tests to determine the underlying problem causing the pain. A full explanation and demonstrations of the findings will be shared and discussed with you for possible therapies to resolve the condition(s).

Two to three pairs of well-worn footwear to see the wear patterns at the bottom and to give us an idea of the types of footwear you prefer. If you have a prescription or a recommendation from your physician, please bring it as well.

We can make several types of orthotics to accommodate your needs.

* Plastic Orthotics – Full and 3/4 Length
* Rubber Orthotics – Aggressive, Medium or Mild Support – Hard or Cushioned
* Soft and Cushioned Orthotics – Full and 3/4 Length
* For Daily Use, For Casual Wear & Sport Orthotics
* Relief for Pressure Areas and Ulcers
* Motion Control for In-Toeing and Out-Toeing
* Thin for Casual and Cobra for Dress Shoes
* Children Orthotics from Ages 3 and up

We Can Accommodate:
Running Shoes, Waking Shoes, Casual Footwear, Winter Boots, Safety Footwear, Dress Shoes, Sandals, Slippers, Cleats, Skates, Ski Boots

Your hand-crafted foot orthotics are created to your specific needs in our own laboratory and will be ready approximately 7 days after your initial assessment.

  • Complimentary lower limb biomechanical and gait analysis assessment
  • 3-Dimensional foot casting none weight bearing
  • Hand-Crafted Custom-Made Foot Orthotics (not computer generated, custom fitted or modified)
  • Discounted prices for additional pairs
  • Follow-up appointments included (4 weeks after purchase, yearly check-ups and every 6mts for children under the age of 16)
  • Adjustments as needed
  • A detailed gait analysis report sent to your referring health care professional (optional) and a copy for your health insurance claim

Our Warranty Includes: working with our clients until they reach comfort and satisfaction at no extra cost – Most adjustments are done on-site while you wait

You don’t require a prescription to get an assessment.  If you decide to purchase orthotics you will need a detailed prescription specifying custom orthotics and a reason why you require the orthotics to be eligible to claim reimbursement through your private health care insurance.  With a prescription you also save all taxes and if you don’t have extra insurance coverage you can claim the cost on your income tax.

Yes.  All our Pedorthists are fully certified under the Pedorthic Association of Canada and the College of Pedorthics of Canada and continue to pursue education in the field to improve their knowledge and abilities in Pedorthic Therapy.

What is Orthopedic
Footwear & How Does
It Help?

Orthopedic Footwear are extra supportive and deep footwear with a removable insole. Depending on your foot structure it might be advised that you consider trying orthopedic footwear. In other cases orthopedic modifications are also recommended. The modifications are structural changes done to the footwear to accommodate and help correct an ailment or a severe alignment problem.

Please consult with your Certified Pedorthist at Ottawa Custom Orthotics today to find out more about getting proper foot support.

What Our Customers
Have To Say

At Ottawa Custom Orthotics, we take pride in earning
repeat business, referrals and great reviews from our
clientele. Read our Google Reviews to see what customers
are saying about us.

See What Our Happy Customers Say On Google

Are You Experiencing Pain Or Discomfort?
Ottawa Custom Orthotics Is Ready To Help!

Ottawa Clinic Located at Hunt Club

Orléans Clinic

Foot, Knee, Hip or Back Pain? We Can Help.
Book An Appointment or Tell Us About Your Conditions.